I found this place to be a good option for families. The pool was nice and not crowded. The continental breakfast was included, but the area was too small and crowded. There weren't any open tables, making it hard to get food and walk around people because the space was tight.

The strong chlorine smell prevented me from using the indoor pool during my stay.

I had a pleasant stay at this location with a clean room and a great indoor pool that the kids loved. However, the parking situation was a bit tight, and the breakfast area felt crowded during peak hours. It’s a great choice for families looking to explore local attractions.

We had a lovely stay in a spacious room with a cozy fireplace! The pools were just divine, perfect for our family's fun. Cleanliness was on point – I could practically eat off the floor, though I wouldn't make that my first choice.

But, darling, the breakfast area was as crowded as a fashion show—good luck finding a seat! And don't get me started on the strong chlorine smell. I almost considered bringing my own nose clips.

we had an amazing stay this time! the room was spacious, clean, and way more comfortable than my previous hotel experiences in pigeon forge. the breakfast, with fresh pastries and fluffy waffles, exceeded my expectations and made it even more enjoyable.

the indoor pool was too chlorinated.

Indoor and outdoor pool access

would definitely come back here

the queen room with two queen beds was spacious and had a comfortable feel. it included useful amenities like a refrigerator, microwave, and a flat-screen TV. enjoyed the clean indoor pool, which was a hit with the kids. breakfast featured delicious options like bear-shaped waffles and sausage, perfect for starting the day right.

The hotel was a great base for our family trip to nearby attractions. We loved the clean rooms, and having a fridge and microwave made things easier, especially with kids. Breakfast was quite good, offering a nice selection like eggs and waffles, which we enjoyed each morning. Plus, the staff were very accommodating, ensuring we had everything we needed during our stay. The location was ideal as we were within a short drive from many fun spots.

My family and I enjoyed our stay, especially the clean rooms and comfortable beds. The location was perfect for exploring Pigeon Forge, and we appreciated having a refrigerator and microwave in the room for our snacks. The pool area was a great spot for relaxing after a day out.

The elevator was shut down during our stay, causing minor inconvenience.

The indoor pool area was bright and inviting, and I appreciated how accessible it was for seniors like myself. The friendly staff made my stay even more enjoyable by promptly answering my questions.

More seating in the breakfast area would be helpful.

my family and i had a great stay at best western! the hotel was very clean, and our queen room with two beds was spacious. we really enjoyed the indoor pool, open until 10 pm, and the excellent breakfast options. it’s close to everything, which made it easy to explore.

100% recommend

The staff were exceptionally helpful and friendly during our stay. The breakfast offered a great selection, and we appreciated the convenience of taking food back to our room.

However, the location could be busier than expected at times.

We enjoyed our stay with a clean room and friendly staff, making it easy to relax after a day of exploring. the beds could use better comfort, and the breakfast area felt overcrowded during peak hours. It’s a decent option for families looking for a convenient location.

We had a fantastic time enjoying the indoor pool and hot tub, perfect for relaxing after a day at Dolly Parton's Stampede. The hotel's cleanliness and spaciousness made it ideal for our large family, including my mother. The staff went above and beyond to make us feel welcomed.

My kids wished there were more indoor activities available for those rainy days.

I had an enjoyable stay at Best Western in Pigeon Forge. The indoor pool delighted my kids, and the breakfast presented a great variety. Minor noise from the hallway didn’t overshadow the overall experience.

The Best Western offered friendly and attentive staff who were always ready to help. Breakfast was satisfying with a variety of options, and we appreciated the ability to take food back to our clean and comfortable room. The indoor and outdoor pools were a hit with the kids, and the hotel’s proximity to dining options and Dollywood added to our enjoyment.

Room initially had a strong cleaning odor.